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Everything here is free to read, and nothing here is a claim about your case. Built from California’s published records and modified by us — not official government data. How these numbers were made.

Condition class · subcategory · California

Back Pain denials at external review

When a California health plan denied care for back pain and the enrollee took it to Independent Medical Review, this is what independent physician reviewers decided.

40.6%

Overturned
180 of 443
Era
2021-2025
Jurisdiction
California DMHC IMR
Published class
Back Pain
Median days to decision
25
All years
31.2% of 1,470
180 overturned263 upheld

What stands out here

computed from this class
  • rising

    It has risen over the published record: 5.3% in 2002 against 51.5% in 2025. What drove that is not in this data — the file holds outcomes, not who chose to appeal or how plans changed their own review.

  • most-cited standard

    Reviewers named FDA more than any other standard here — 47 decisions, which came out at 14.9%, 26 points below the class as a whole. Citing a standard and the outcome share a cause; this is not the effect of naming it.

  • concentrated

    35% of these disputes involved pain management alone (n=153, 55.6% overturned), so the headline figure for back pain is largely that pairing.

  • high volume

    With 443 decisions in 2021-2025, this is among the five most-disputed conditiones in the published record — one of the few where the numbers are stable enough to read year by year.

The trend, with its era

computed
0%25%50%75%100%SB 1410 field mandate51.5%200220052010201520202025Share of decisions overturning the health plan · years below n=30 omitted

Hover the chart for a year’s counts. Series stops at 2025 — report year 2026 uses a different category vocabulary.

What reviewers relied on

3 validated codes

California requires each published decision to carry “a detailed case summary that includes the specific standards, criteria, and medical and scientific evidence, if any, that led to the case decision” (Health & Safety Code § 1374.33(h)(1)(K)). These are the elements our extraction found in this class, split by how the decision came out.

What the reviewer relied onIn overturnsIn upholds
the FDA label or approval status4%n=18015%n=263
a standardised level-of-care instrument0%n=1800%n=263
a California statutory definition2%n=1802%n=263

Read as description, not instruction. These are patterns in what reviewers wrote, not steps to follow, and no combination of them predicts an outcome. Only codes that cleared the validation gate appear — thirteen did not.

Authorities named in this class

computed
  • FDA14.9%47
  • American College of Rheumatology27
  • American Society of Plastic Surgeons4
  • Cochrane3
  • Medicare / CMS1

A rate here is the outcome of decisions that named the authority, not the effect of naming it. Reviewers cite the standard they applied; the citation and the outcome share a cause.

By treatment

computed
  • Overturned — the reviewer did not sustain the denial
  • Upheld — the reviewer sustained the denial
  • Pain Management55.6%153
  • Orthopedic procedures29.1%86
  • Electro, thermal & radiofrequency39.6%53
  • Diagnostic imaging & screening43.5%46
  • Pharmacy30.8%39
  • Durable medical equipment14
  • Chiropractic Care12
  • Reconstructive & plastic procedures7

Browse all treatment classes · Pick your own pair

The specific treatments inside this class

below n=30, no rate is claimed
  • Other41.1%129
  • Radiofreq Ablat47.6%42
  • MRI46.3%41
  • Fusion25.0%32
  • Pain Medication34.4%32
  • Epidural Injection63.3%30
  • Nerve Block27
  • Artificial Disc Repl21

By review type

computed
  • Medical Necessity40.1%304
  • Experimental/Investigational41.7%139

Medical-necessity review asks whether the care is needed. Experimental/investigational review asks whether it is likely to be more beneficial than standard therapy — a harder statutory test, and the rates show it.

Every figure on this page is conditional on a denial having reached external review. Fewer than 1% of denials are appealed internally at all, so this describes denials that were fought to the end — not denials in general — and it describes California only. Who this does not cover.

Free help, first: the California DMHC Help Center files your Independent Medical Review at no cost — 1-888-466-2219, dmhc.ca.gov.