Condition class · category · California
CNS & neuromuscular denials at external review
When a California health plan denied care for cns & neuromuscular and the enrollee took it to Independent Medical Review, this is what independent physician reviewers decided.
70.7%
- Overturned
- 654 of 925
- Era
- 2021-2025
- Jurisdiction
- California DMHC IMR
- Published class
- CNS/ Neuromusc Dis
- Median days to decision
- 33
- All years
- 55.2% of 3,338
What stands out here
computed from this classamong the highest
At 70.7%, this is the 3rd highest overturn rate of the 24 conditiones with enough decisions to publish one. Reviewers sustained the plan in the remaining 29.3% of disputes.
rising
It has risen over the published record: 21.3% in 2002 against 75.7% in 2025. What drove that is not in this data — the file holds outcomes, not who chose to appeal or how plans changed their own review.
most-cited standard
Reviewers named FDA more than any other standard here — 264 decisions, which came out at 82.2%, 12 points above the class as a whole. Citing a standard and the outcome share a cause; this is not the effect of naming it.
concentrated
50% of these disputes involved pharmacy alone (n=463, 76.7% overturned), so the headline figure for cns & neuromuscular is largely that pairing.
The trend, with its era
computedHover the chart for a year’s counts. Series stops at 2025 — report year 2026 uses a different category vocabulary.
What reviewers relied on
3 validated codesCalifornia requires each published decision to carry “a detailed case summary that includes the specific standards, criteria, and medical and scientific evidence, if any, that led to the case decision” (Health & Safety Code § 1374.33(h)(1)(K)). These are the elements our extraction found in this class, split by how the decision came out.
| What the reviewer relied on | In overturns | In upholds |
|---|---|---|
| the FDA label or approval status | 34%n=654 | 18%n=271 |
| a standardised level-of-care instrument | 1%n=654 | 0%n=271 |
| a California statutory definition | 0%n=654 | 0%n=271 |
Read as description, not instruction. These are patterns in what reviewers wrote, not steps to follow, and no combination of them predicts an outcome. Only codes that cleared the validation gate appear — thirteen did not.
Authorities named in this class
computed- FDA82.2%264
- American Headache Society78.4%74
- American Academy of Neurology83.7%43
- American College of Rheumatology—12
- NCCN—4
- LOCUS family—3
- American Academy of Child and Adolescent Psychiatry—1
- American Academy of Ophthalmology—1
A rate here is the outcome of decisions that named the authority, not the effect of naming it. Reviewers cite the standard they applied; the citation and the outcome share a cause.
By treatment
computed- Overturned — the reviewer did not sustain the denial
- Upheld — the reviewer sustained the denial
- Pharmacy76.7%463
- Durable medical equipment51.4%111
- Pain Management75.0%88
- Diagnostic imaging & screening64.1%78
- Ear, nose & throat procedures83.9%31
- Electro, thermal & radiofrequency70.0%30
- Neurosurgery90.0%30
- Skilled nursing & inpatient rehab—15
The specific treatments inside this class
below n=30, no rate is claimed- Other67.8%202
- Migraine Rx82.5%126
- Neuromuscular RX90.1%71
- Nerve Block80.0%60
- IVIG Therapy62.0%50
- Botox Injection83.0%47
- Pain Medication53.3%30
- Biologics—29
By review type
computed- Medical Necessity69.4%689
- Experimental/Investigational74.4%234
- Urgent Care—2
Medical-necessity review asks whether the care is needed. Experimental/investigational review asks whether it is likely to be more beneficial than standard therapy — a harder statutory test, and the rates show it.
Every figure on this page is conditional on a denial having reached external review. Fewer than 1% of denials are appealed internally at all, so this describes denials that were fought to the end — not denials in general — and it describes California only. Who this does not cover.
Free help, first: the California DMHC Help Center files your Independent Medical Review at no cost — 1-888-466-2219, dmhc.ca.gov.