FREE TO READ

Everything here is free to read, and nothing here is a claim about your case. Built from California’s published records and modified by us — not official government data. How these numbers were made.

Condition class · subcategory · California

Depression denials at external review

When a California health plan denied care for depression and the enrollee took it to Independent Medical Review, this is what independent physician reviewers decided.

74.6%

Overturned
367 of 492
Era
2021-2025
Jurisdiction
California DMHC IMR
Published class
Depression
Median days to decision
36
All years
58.5% of 1,119
367 overturned125 upheld

What stands out here

computed from this class
  • rising

    It has risen over the published record: 56.7% in 2012 against 82.7% in 2025. What drove that is not in this data — the file holds outcomes, not who chose to appeal or how plans changed their own review.

  • most-cited standard

    Reviewers named LOCUS family more than any other standard here — 320 decisions, which came out at 81.2%. Citing a standard and the outcome share a cause; this is not the effect of naming it.

  • concentrated

    82% of these disputes involved mental health alone (n=403, 79.2% overturned), so the headline figure for depression is largely that pairing.

  • high volume

    With 492 decisions in 2021-2025, this is among the five most-disputed conditiones in the published record — one of the few where the numbers are stable enough to read year by year.

The trend, with its era

computed
0%25%50%75%100%SB 1410 field mandate82.7%201220202025Share of decisions overturning the health plan · years below n=30 omitted

Hover the chart for a year’s counts. Series stops at 2025 — report year 2026 uses a different category vocabulary.

What reviewers relied on

3 validated codes

California requires each published decision to carry “a detailed case summary that includes the specific standards, criteria, and medical and scientific evidence, if any, that led to the case decision” (Health & Safety Code § 1374.33(h)(1)(K)). These are the elements our extraction found in this class, split by how the decision came out.

What the reviewer relied onIn overturnsIn upholds
the FDA label or approval status6%n=3679%n=125
a standardised level-of-care instrument79%n=36757%n=125
a California statutory definition7%n=3677%n=125

Read as description, not instruction. These are patterns in what reviewers wrote, not steps to follow, and no combination of them predicts an outcome. Only codes that cleared the validation gate appear — thirteen did not.

Authorities named in this class

computed
  • LOCUS family81.2%320
  • American Academy of Child and Adolescent Psychiatry75.7%136
  • FDA67.6%34
  • American Society of Addiction Medicine64.5%31
  • American Psychiatric Association9
  • American College of Obstetricians and Gynecologists1
  • American College of Rheumatology1

A rate here is the outcome of decisions that named the authority, not the effect of naming it. Reviewers cite the standard they applied; the citation and the outcome share a cause.

By treatment

computed
  • Overturned — the reviewer did not sustain the denial
  • Upheld — the reviewer sustained the denial
  • Mental Health79.2%403
  • Pharmacy58.7%46
  • Electro, thermal & radiofrequency17
  • Diagnostic imaging & screening9
  • Outpatient rehabilitation4
  • Acute inpatient medical3
  • Neurosurgery3
  • Autism-related treatment2

Browse all treatment classes · Pick your own pair

The specific treatments inside this class

below n=30, no rate is claimed
  • RTC77.0%252
  • Intensive Outpt Prog90.2%41
  • TMS80.5%41
  • Partial Hospital82.1%39
  • Anti-Depressants55.9%34
  • Other18
  • Individ Counsel15
  • Psychotherapy9

By review type

computed
  • Medical Necessity77.2%464
  • Experimental/Investigational27
  • Urgent Care1

Medical-necessity review asks whether the care is needed. Experimental/investigational review asks whether it is likely to be more beneficial than standard therapy — a harder statutory test, and the rates show it.

Every figure on this page is conditional on a denial having reached external review. Fewer than 1% of denials are appealed internally at all, so this describes denials that were fought to the end — not denials in general — and it describes California only. Who this does not cover.

Free help, first: the California DMHC Help Center files your Independent Medical Review at no cost — 1-888-466-2219, dmhc.ca.gov.