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Everything here is free to read, and nothing here is a claim about your case. Built from California’s published records and modified by us — not official government data. How these numbers were made.

Condition class · category · California

Endocrine & metabolic denials at external review

When a California health plan denied care for endocrine & metabolic and the enrollee took it to Independent Medical Review, this is what independent physician reviewers decided.

78.1%

Overturned
1,632 of 2,089
Era
2021-2025
Jurisdiction
California DMHC IMR
Published class
Endocrine/Metabolic
Median days to decision
42
All years
67.9% of 3,470
1,632 overturned457 upheld

What stands out here

computed from this class
  • among the highest

    At 78.1%, this is the highest overturn rate of the 24 conditiones with enough decisions to publish one. Reviewers sustained the plan in the remaining 21.9% of disputes.

  • the question matters

    The outcome turns on which question was put to the reviewer: 79.9% on medical necessity (n=1,940) against 54.4% on experimental/investigational (n=149) — a gap of 26 points inside the same condition.

  • rising

    It has risen over the published record: 36.7% in 2003 against 83.3% in 2025. What drove that is not in this data — the file holds outcomes, not who chose to appeal or how plans changed their own review.

  • most-cited standard

    Reviewers named FDA more than any other standard here — 923 decisions, which came out at 83.9%. Citing a standard and the outcome share a cause; this is not the effect of naming it.

The trend, with its era

computed
0%25%50%75%100%SB 1410 field mandate83.3%200320052010201520202025Share of decisions overturning the health plan · years below n=30 omitted

Hover the chart for a year’s counts. Series stops at 2025 — report year 2026 uses a different category vocabulary.

What reviewers relied on

3 validated codes

California requires each published decision to carry “a detailed case summary that includes the specific standards, criteria, and medical and scientific evidence, if any, that led to the case decision” (Health & Safety Code § 1374.33(h)(1)(K)). These are the elements our extraction found in this class, split by how the decision came out.

What the reviewer relied onIn overturnsIn upholds
the FDA label or approval status48%n=1,63234%n=457
a standardised level-of-care instrument0%n=1,6321%n=457
a California statutory definition1%n=1,6325%n=457

Read as description, not instruction. These are patterns in what reviewers wrote, not steps to follow, and no combination of them predicts an outcome. Only codes that cleared the validation gate appear — thirteen did not.

Authorities named in this class

computed
  • FDA83.9%923
  • American Diabetes Association65.5%84
  • American College of Cardiology26.7%30
  • American Gastroenterological Association23
  • American Heart Association22
  • American Society of Plastic Surgeons11
  • American Urological Association9
  • American Academy of Pediatrics4

A rate here is the outcome of decisions that named the authority, not the effect of naming it. Reviewers cite the standard they applied; the citation and the outcome share a cause.

By treatment

computed
  • Overturned — the reviewer did not sustain the denial
  • Upheld — the reviewer sustained the denial
  • Pharmacy82.3%1,782
  • Durable medical equipment67.9%106
  • Diagnostic imaging & screening26.6%64
  • Reconstructive & plastic procedures52.2%46
  • General surgery53.5%43
  • Electro, thermal & radiofrequency14
  • Special procedures8
  • Skilled nursing & inpatient rehab6

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The specific treatments inside this class

below n=30, no rate is claimed
  • Weight Control87.7%1,350
  • Diabetic Medication78.2%216
  • Hormones50.0%112
  • Glucose Monitor75.8%91
  • Other50.0%40
  • Cardiac Rx34.3%35
  • Bariatric Surgery62.5%32
  • Liposuction28

By review type

computed
  • Medical Necessity79.9%1,940
  • Experimental/Investigational54.4%149

Medical-necessity review asks whether the care is needed. Experimental/investigational review asks whether it is likely to be more beneficial than standard therapy — a harder statutory test, and the rates show it.

Every figure on this page is conditional on a denial having reached external review. Fewer than 1% of denials are appealed internally at all, so this describes denials that were fought to the end — not denials in general — and it describes California only. Who this does not cover.

Free help, first: the California DMHC Help Center files your Independent Medical Review at no cost — 1-888-466-2219, dmhc.ca.gov.