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Everything here is free to read, and nothing here is a claim about your case. Built from California’s published records and modified by us — not official government data. How these numbers were made.

Condition class · subcategory · California

GERD/Reflux Disease denials at external review

When a California health plan denied care for gerd/reflux disease and the enrollee took it to Independent Medical Review, this is what independent physician reviewers decided.

53.6%

Overturned
37 of 69
Era
2021-2025
Jurisdiction
California DMHC IMR
Published class
GERD/Reflux Disease
Median days to decision
40
All years
49.5% of 103
37 overturned32 upheld

What reviewers relied on

3 validated codes

California requires each published decision to carry “a detailed case summary that includes the specific standards, criteria, and medical and scientific evidence, if any, that led to the case decision” (Health & Safety Code § 1374.33(h)(1)(K)). These are the elements our extraction found in this class, split by how the decision came out.

What the reviewer relied onIn overturnsIn upholds
the FDA label or approval status5%n=3725%n=32
a standardised level-of-care instrument0%n=370%n=32
a California statutory definition0%n=370%n=32

Read as description, not instruction. These are patterns in what reviewers wrote, not steps to follow, and no combination of them predicts an outcome. Only codes that cleared the validation gate appear — thirteen did not.

Authorities named in this class

computed
  • FDA10
  • American Gastroenterological Association1

A rate here is the outcome of decisions that named the authority, not the effect of naming it. Reviewers cite the standard they applied; the citation and the outcome share a cause.

By treatment

computed
  • Overturned — the reviewer did not sustain the denial
  • Upheld — the reviewer sustained the denial
  • General surgery43.2%44
  • Pharmacy11
  • Diagnostic imaging & screening9
  • Special procedures2
  • Chiropractic Care1
  • Ear, nose & throat procedures1
  • Electro, thermal & radiofrequency1

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The specific treatments inside this class

below n=30, no rate is claimed
  • GERD Procedure40.0%40
  • Digestion/GI Rx8
  • Endoscopy7
  • Other4
  • Antacids3
  • Bariatric Surgery3
  • Conscious Sedation1
  • General Anesthesia1

By review type

computed
  • Experimental/Investigational35.0%40
  • Medical Necessity29

Medical-necessity review asks whether the care is needed. Experimental/investigational review asks whether it is likely to be more beneficial than standard therapy — a harder statutory test, and the rates show it.

Every figure on this page is conditional on a denial having reached external review. Fewer than 1% of denials are appealed internally at all, so this describes denials that were fought to the end — not denials in general — and it describes California only. Who this does not cover.

Free help, first: the California DMHC Help Center files your Independent Medical Review at no cost — 1-888-466-2219, dmhc.ca.gov.