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Everything here is free to read, and nothing here is a claim about your case. Built from California’s published records and modified by us — not official government data. How these numbers were made.

Condition class · subcategory · California

Substance Use Disorder denials at external review

When a California health plan denied care for substance use disorder and the enrollee took it to Independent Medical Review, this is what independent physician reviewers decided.

82.4%

Overturned
304 of 369
Era
2021-2025
Jurisdiction
California DMHC IMR
Published class
Substance Use Disorder
Median days to decision
17
All years
82.9% of 391
304 overturned65 upheld

What stands out here

computed from this class
  • rising

    It has risen over the published record: 72.7% in 2021 against 97.7% in 2025. What drove that is not in this data — the file holds outcomes, not who chose to appeal or how plans changed their own review.

  • most-cited standard

    Reviewers named American Society of Addiction Medicine more than any other standard here — 330 decisions, which came out at 82.4%. Citing a standard and the outcome share a cause; this is not the effect of naming it.

The trend, with its era

computed
0%25%50%75%100%97.7%20212025Share of decisions overturning the health plan · years below n=30 omitted

Hover the chart for a year’s counts. Series stops at 2025 — report year 2026 uses a different category vocabulary.

What reviewers relied on

3 validated codes

California requires each published decision to carry “a detailed case summary that includes the specific standards, criteria, and medical and scientific evidence, if any, that led to the case decision” (Health & Safety Code § 1374.33(h)(1)(K)). These are the elements our extraction found in this class, split by how the decision came out.

What the reviewer relied onIn overturnsIn upholds
the FDA label or approval status0%n=3040%n=65
a standardised level-of-care instrument96%n=30492%n=65
a California statutory definition2%n=3049%n=65

Read as description, not instruction. These are patterns in what reviewers wrote, not steps to follow, and no combination of them predicts an outcome. Only codes that cleared the validation gate appear — thirteen did not.

Authorities named in this class

computed
  • American Society of Addiction Medicine82.4%330
  • LOCUS family22
  • American Academy of Child and Adolescent Psychiatry12
  • FDA1

A rate here is the outcome of decisions that named the authority, not the effect of naming it. Reviewers cite the standard they applied; the citation and the outcome share a cause.

By treatment

computed
  • Overturned — the reviewer did not sustain the denial
  • Upheld — the reviewer sustained the denial
  • Mental Health82.5%365
  • Pharmacy3
  • Diagnostic imaging & screening1

Browse all treatment classes · Pick your own pair

The specific treatments inside this class

below n=30, no rate is claimed
  • RTC82.6%351
  • Partial Hospital6
  • Intensive Outpt Prog4
  • Acute Psych3
  • Opioid Dependence Rx2
  • CT Scan1
  • Individ Counsel1
  • Pain Medication1

By review type

computed
  • Medical Necessity82.3%368
  • Experimental/Investigational1

Medical-necessity review asks whether the care is needed. Experimental/investigational review asks whether it is likely to be more beneficial than standard therapy — a harder statutory test, and the rates show it.

Every figure on this page is conditional on a denial having reached external review. Fewer than 1% of denials are appealed internally at all, so this describes denials that were fought to the end — not denials in general — and it describes California only. Who this does not cover.

Free help, first: the California DMHC Help Center files your Independent Medical Review at no cost — 1-888-466-2219, dmhc.ca.gov.