FREE TO READ

Everything here is free to read, and nothing here is a claim about your case. Built from California’s published records and modified by us — not official government data. How these numbers were made.

Treatment class · subcategory · California

Physical Therapy denials at external review

When a California health plan denied care in the physical therapy class and the enrollee took it to Independent Medical Review, this is what independent physician reviewers decided.

28.0%

Overturned
21 of 75
Era
2021-2025
Jurisdiction
California DMHC IMR
Published class
Physical Therapy
Median days to decision
41
All years
34.7% of 415
21 overturned54 upheld

What reviewers relied on

3 validated codes

California requires each published decision to carry “a detailed case summary that includes the specific standards, criteria, and medical and scientific evidence, if any, that led to the case decision” (Health & Safety Code § 1374.33(h)(1)(K)). These are the elements our extraction found in this class, split by how the decision came out.

What the reviewer relied onIn overturnsIn upholds
the FDA label or approval status2%n=54
a standardised level-of-care instrument0%n=54
a California statutory definition0%n=54

Read as description, not instruction. These are patterns in what reviewers wrote, not steps to follow, and no combination of them predicts an outcome. Only codes that cleared the validation gate appear — thirteen did not.

Authorities named in this class

computed
  • American Academy of Neurology1
  • American Academy of Ophthalmology1
  • American Academy of Pediatrics1
  • FDA1

A rate here is the outcome of decisions that named the authority, not the effect of naming it. Reviewers cite the standard they applied; the citation and the outcome share a cause.

By condition

computed
  • Overturned — the reviewer did not sustain the denial
  • Upheld — the reviewer sustained the denial
  • Orthopedic & musculoskeletal23.1%39
  • CNS & neuromuscular9
  • Genetic disease6
  • Trauma & injuries6
  • Cardiac & circulatory3
  • Autism spectrum2
  • Endocrine & metabolic2
  • Immune disorders2

Browse all condition classes · Pick your own pair

The specific conditions inside this class

below n=30, no rate is claimed
  • Other10
  • Knee Problem/Pain9
  • Back Pain5
  • Shoulder Problem/Pain5
  • Hip Problem/Pain4
  • Scoliosis4
  • Brain Injury/Concussion3
  • Autistic Disorder2

By review type

computed
  • Medical Necessity28.2%71
  • Experimental/Investigational4

Medical-necessity review asks whether the care is needed. Experimental/investigational review asks whether it is likely to be more beneficial than standard therapy — a harder statutory test, and the rates show it.

Every figure on this page is conditional on a denial having reached external review. Fewer than 1% of denials are appealed internally at all, so this describes denials that were fought to the end — not denials in general — and it describes California only. Who this does not cover.

Free help, first: the California DMHC Help Center files your Independent Medical Review at no cost — 1-888-466-2219, dmhc.ca.gov.